Privacy Policy for Bomiyo Bakery

Effective Date: February 20, 2026

At Bomiyo Bakery, we value your privacy as much as we value the secret to our perfect crust. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website or mobile application (the “Site”).

1. Personal Information We Collect

When you interact with Bomiyo, we collect certain information to ensure your bread reaches your doorstep on the Lagos Mainland.

Order Information: When you make a purchase, we collect your name, billing address, delivery address, email address, and phone number.
Payment Information: We do not store your credit card or bank details on our servers. All payments are processed through secure, PCIDSS-compliant third-party gateways (e.g., Paystack, Flutterwave).
Device Information: We automatically collect details about your device, including your IP address, time zone, and some of the cookies installed on your device to help us improve site performance.

2. How We Use Your Information

We use the information we collect for the following essential purposes:

Order Fulfillment: To process payments, arrange for shipping (dispatch riders), and provide you with invoices/order confirmations.
Communication: To contact you regarding your delivery status, especially regarding “Lagos traffic” delays or if a rider cannot find your street.
Marketing: With your consent, to send you updates about new bread batches, “Mainland-only” specials, or loyalty discounts.
Security: To screen our orders for potential risk or fraud.

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us serve you better:

Logistics Partners: We share your name, phone number, and address with our third-party dispatch riders and delivery companies to facilitate delivery within the Lagos Mainland.
Payment Processors: To process your transactions securely.
Compliance with Law: We may share your information to comply with applicable Nigerian laws and regulations, or to respond to a subpoena or lawful request for information we receive.

4. Data Retention & Security

Retention: When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Security: We implement industry-standard security measures to protect your data. However, please remember that no method of transmission over the internet is $100\%$ secure.

5. Your Rights (NDPR Compliance)

As a Nigerian resident, you have the following rights regarding your data:

The right to access the personal information we hold about you.
The right to ask that your personal information be corrected, updated, or deleted.
The right to withdraw consent for marketing emails at any time by clicking “Unsubscribe.”

6. Use of Cookies

We use cookies to enhance your browsing experience (e.g., keeping items in your shopping cart). You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the Bomiyo website.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page.

Contact Us

For more information about our privacy practices, or if you have questions or a complaint, please get in touch with our Data Protection Officer:

Email: [email protected]

Phone: 0707 971 2844